Delivery Policy

Shipping and Returns Policies:

Order Confirmation:

As soon as you place your order you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorised your credit card for the purchase. As soon as we receive your order we automatically contact our suppliers to confirm that your item is in stock and available for immediate shipment. If your item is on backorder or unavailable we will void the pre-authorisation and contact you via e-mail. If your item(s) are available for immediate shipment (within 5 business days) we will process the charges and submit the order for shipment.

Order Shipment:

If your order is stock and we process the charges to your credit card it will ship within five business days from the date of your order.

Damages:

Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrived damaged please send photos to [email protected] – this will help us to deal with your claim.

Cancellations & Refunds:

All orders cancelled after 48 hours are subject to an administration fee whether or not your order has shipped. If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.